1. Introduction
Welcome to Chaoran. We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you use our services as a TikTok partner.
2. Data We Collect
As a TikTok Partner/Service Provider, we may process data provided by TikTok or its merchants, including:
- Profile Information: User IDs and public profile details.
- Transaction Data: Order details, SKU information, and shipping status (if applicable to your service).
- Technical Data: IP addresses, browser types, and device identifiers for security monitoring.
Principle: We only collect the minimum data necessary to perform our contractual duties.
3. How We Use Your Data
We use the collected data strictly for:
- Providing and improving our integration services.
- Assisting TikTok merchants with order management and analytics.
- Ensuring system security and preventing fraud.
- Complying with legal obligations.
4. Data Storage and International Transfers
Your data is primarily stored on secure servers located in the United States. We implement industry-standard encryption (AES-256) to protect data at rest. By using our services, you consent to the transfer of information to these locations.
5. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with contractual agreements with TikTok. Upon termination of service or at the request of the data owner, we securely delete or anonymize all personal data within 30 days.
6. Your Rights (DSR)
Under global privacy laws (such as GDPR and CCPA), you have the right to:
- Request access to your personal data.
- Request correction of inaccurate data.
- Request deletion of your data.
- Object to or restrict data processing.
To exercise these rights, please contact us at the email provided below.
7. Security Measures
We implement robust technical and organizational measures, including firewalls, Multi-Factor Authentication (MFA), and regular security audits, to prevent unauthorized access or data breaches.
8. Contact Our Data Protection Officer (DPO)
If you have any questions about this Privacy Policy or our data practices, please contact our DPO:
Email: privacy@chaoran-gz.com